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Month: February 2018

Four Reasons Your Daycare Needs a Status Page

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  • by Joanne Spataro
  • Posted in: Customer Service

A snow delay can throw a wrench into your typical workday at the daycare center — especially if you’re fielding emails and phone calls from concerned parents. When you start receiving these emails, phone calls or texts from parents asking whether to pack their kids’ lunches, you may have to answer each of message in …

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Three Reasons Why Your Business Needs a Status Page

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  • by Joanne Spataro
  • Posted in: Customer Service

An outage with one, several or all of your servers is hectic enough, but add in a stream of emails and phone calls from concerned customers and you’ve got a full-on situation. When you start receiving these emails, phone calls or texts from clients who need access to their applications on these servers, you may …

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